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Clients' Charter Achievement

DEFINITION

 

KRA AREA

Prompt care for patient at emergency services at hospital

DISCIPLINE

Emergency Trauma and Medical Services (EMTS)

NUMBER

1 (a)

INDICATORS

The number of patients allocated by Malaysian Triage Category(MTC)RED who are attended by Emergency Department (ED) STAFF** immediately

STANDARD

100%

NUMERATOR (N)

The number of patients allocated by Malaysian Triage Category (MTC) RED who are attended by Emergency Department (ED) STAFF** immediately

DENOMINATOR (D)

The number of patients allocated by Malaysian Triage Category (MTC) RED

FORMULA

N/D  x 100% (Achievement)

 

NOMONTHND%
1                JANUARY                    511             511                100%       
2 FEBUARY 490 490 100%
3 MARCH 535 535 100%
4 APRIL 563 563 100%
5 MAY 568 568 100%
6 JUNE 554 554 100%
7 JULAI 511 511 100%
8 AUGUST 514 514 100%
9 SEPTEMBER 478 478 100%
10 OCTOBER         510         510 100%
11 NOVEMBER 473 473 100%
12 DISEMBER 496 496 100%
  TOTAL 6203 6203 100%

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